Verizon Authorized Retailer - Wireless Zone in Mansfield, OH Open now

Reviews about Verizon Authorized Retailer - Wireless Zone

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  February 17, 2019, by Serena Coppula
  Dishonest. Bad customer Service. I called to make an appointment and check if they had the Google Pixel. I was told they had them. I went in on Monday for my appointment and was told they would need to order the phone, but I would still get the sale price. They said it would be in on Wednesday and they would call me. No call, but I went in Wednesday to check anyway. I was told it wasn't there but would be there tomorrow and they would call. I said I would be out of town, but they promised to call anyway. After coming back in town a week later, they still had not called. After calling them, all they could do was tell me to go to the Ontario location, which is 30 minutes away from me and they never mentioned the Ontario location either. They clearly never ordered my phone nor intended to honor the sale price.